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oHIo


2014 IAHCSMM Annual Conference & Expo


PLAN AHEAD FOR….


PRODUCTS & SERVICES


and pharmaceutical supplies. And when travel restrictions were imposed to ease congestion as mass transit slowly came back on- line, it was extremely difficult for delivery vehicles and healthcare workers to get in and out of New York City. We advise that facilities prepare to “shelter in place” to prepare for worst case scenarios. A best practice is to maintain essential supplies to last a minimum of 72 to 96 hours. Facilities should also include adequate supplies of diesel fuel on their “critical supply” list. Of course, your GPO can also be a resource in case of unexpected changes in supply demand, arranging alternate methods of accessing items and fuel, such as facilitating a supply transfer from member facilities nearby. Whatever the crisis and whatever the length of the response, New York healthcare providers have learned to come together to support each other, with resources coordinated by the Office of Emergency Management. DIFUCCI: Communication with local and state authorities as well as end customers is essential in knowing what can move over the roads and where. Alternate modes are also analyzed, such as rail and air for extended travel. Many times in flood zones, the area is cordoned off and evacuated, so the supply need is not there. ZAMSKY: Caring for critically ill and injured patients is the primary focus during a disaster, as it should be. However, keep- ing supply lines open and flowing can be a critical component of caring for those in need.


Ready, Set... GROW!


May 4 -7, 2014


Columbus Convention Center Columbus, Ohio


(Pre-Conference Events available May 3, 2014)


A classic example of this occurred during the Boston Marathon bombing last April. The city shut down, and no deliveries were being made. This is where planning in advance is so important. In this situation, a medical supplier of a critically temperature- sensitive drug utilized UPS Proactive Response Secure. Through a sophisticated monitoring system, proprietary to UPS, the dedicated logistics experts of the UPS Proactive Response team continuously observed this critical shipment. They quickly identified that the delivery was in jeopardy and needed to be expedited to ensure the scheduled delivery was met. UPS Proactive Response Secure enables the highest level of service by early detection, and if a ship- ment can’t be delivered as scheduled, then UPS executes service recoveries — like rerouting the packages — based on a client’s pre-defined protocols.


In the case of the Boston Marathon, the shipment made it to its destination. But in the event arrangements could not have been made, the shipper’s risk would have been mitigated through the service’s insurance provided through UPS Capital Insurance Agency Inc. Therefore, even if the packages couldn’t have been de- livered, the company’s financial risk, including extraneous services required for delivery, would have been mitigated.


Columbus Convention Center (Pre-Conference Events available May 3, 2014)


800.962.8274 or visit www.iahcsmm.org Visit www.ksrleads.com/?403hp-015


For more information please call


How do you access electronic health/medical, financial and op- erational records housed onsite, in a secure off-site location or in the cloud if computers and cellular/online communications are down or the power is out? Rely on generators first, if possible and then resort to pen and paper until the power is restored? O’CONNOR: During the worst of Sandy and for days after, cell phone service throughout the New York region was spotty at best. Communication with first responders, government agencies, and other healthcare facilities is essential during an emergency — luckily, our area providers use 800 MHz radios as backup. When preparing your master contact list of key emergency contacts, ensure that multiple copies of the list are printed out in advance (your printers won’t work if you lose power) and include cell phone and landline numbers. You may not be able to avoid spotty


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