2020 SPD OF THE YEAR M Health Fairview carries torch for
pioneering performance System CSSD team sees growth in numbers that operate as one by Rick Dana Barlow
B
ack in the late 1980s, Richard Huntley, System Director, Central Process- ing, Minneapolis-based Fairview Hospitals and Healthcare Services, mentally harbored a novel idea. Instead of overseeing sterile processing of surgical instruments at multiple hospitals, why not centralize the process for all of them at one facility? By early 1991, Fairview launched the
radical endeavor, ultimately investing $6.2 million into the project and anticipating a 21 percent return on investment, according to Huntley at the time. They remodeled an 8,000-square-foot vacated laundry footprint at one of the hospital campuses to accom- modate a new decontamination, assembly/ inspection and sterilization area, which became the Fairview Central Processing Center (CPC). “The emphasis from day one was on improving quality and service, not cutting costs,” he told Healthcare Purchasing News in the May 1994 edition. (Editor’s Note: For a blast from the past read the full story online
https://hpnonline.com/21133896) Fairview’s new venture motivated one prominent consultant to declare with seem- ing prescience: “I think this is going to be the way most of us do business within the next 10 years.”
During the next quarter-century, the CPC at Fairview, recently rebranded as M
Day Shift
Health Fairview as a nod to its relationship with the University of Minnesota Hospitals and Clinics in and its affi liation with the University of Minnesota, expanded to serve six acute-care hospitals and a grow- ing number of clinics and surgery centers under the leadership of two professionals. untley was able to witness fi rst-hand the growth of the CPC vision until his passing in September 2012. Even so, he had charged his successor, Lori Ferrer, CST, CRCST, to take the baton and run with it, encourag- ing her to propel the CPC team to higher levels of success and eventually nominate the team for consideration for Healthcare Purchasing News’ Sterile Processing Depart- ment of the Year. Under Ferrer’s leadership, 2020 became their year.
Ferrer, who joined M Health Fairview in
January 2012, marvels at the CPC’s founda- tion and roots. his required a signifi cant investment in people, space, equipment, inventory and the creation of processes that could effi ciently and effectively handle the surgery and delivery volumes of the time,” she recalled. (Editor’s Note: For the list of suppliers that helped along the way, read the sidebar, “M Health Fairview System CSSD team salutes supplier partners as instrumental in success” on page 14)
Since the onset of the 21st century, the
CPC added processing capacities to handle the volume growth and service expansion to more facilities, which added complex- ity to the organization’s processing model, according to Ferrer. In 2006, they added “turn centers” at each of the Fairview sites as a way to respond to escalating customer requirements stemming from a variety of issues, Ferrer indicated. They include the growth in number, volume, diversity and complexity of surgical procedures, including minimally invasive and bariatric procedures; the growth in number and complexity of orthopedic instruments; increased requests for on-site processing capabilities to decrease turnaround time and respond to rapidly changing schedules; the lengthy processing cycle time for heat-sensitive instrumentation and the “ever-increasing desire to improve patient safety,” she added.
Ferrer’s team continues to build out their
centralized processing expertise to bring in more departments and facilities into the centralized instrument processing; and sur- gical set process, including onboarding at least 50 additional offsite Fairview Medical Group clinics. For the continued growth and develop- ment of the System Central Sterile Services Department, formerly known as the CPC; for
Evening Shift
10 May 2020 • HEALTHCARE PURCHASING NEWS •
hpnonline.com
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