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SELF-STUDY SERIES CONTINUING EDUCATION TEST • JANUARY 2020


Writing a winning process change proposal Circle the one correct answer:


1. Who would be a member of a change control committee? A. Sterile processing department manager


B. Member of risk management team


C. Sterilizer vendor D. A and B only


2. Which is an example of a high necessity change? A. Implementing cleaning tests of endoscopes to address a Joint Commission audit finding


B. Installing an automated soap dispenser at the sink to enhance dispensing accuracy thereby reducing soap waste


C. Installing an electronic documen- tation system to increase form completion rates


D. Switching from a disposable biological indicator test pack to a reusable biological indicator test pack to reduce waste


3. All benefits are equal when being assessed by the change commit- tee. A. True B. False


4. What does the problem statement define? A. The benefits of the proposed change


B. A listing of all the equipment that will be required


C. Current productivity, financial and/or patient outcomes that require improvement


D. The timeline to complete the proposed change


5. The Proposed Solution section should include other possible solutions and the reasons for their rejection. A. True B. False


6. How are costs reported in a change proposal? A. Costs are not addressed in a change proposal


B. Capital costs are discussed but operational costs are not


C. Capital and operational costs are discussed as part of an ROI


D. Only potential savings are re- ported


7. Which types of cost are used to calculate savings? A. Calculated prior 12-month cost and future estimated costs


B. Calculated prior 12-month cost and installation costs


C. Calculated prior 12-month cost and equipment costs


D. Calculated prior 12-month cost and implementation costs


8. What does a negative return on investment (ROI) mean? A. The proposal must be rejected B. The change will save the health- care facility money


C. The change will cost the health- care facility more money


D. The calculation was done wrong


9. Which goal is a long-term strategic goal? A. Reduction of urinary tract infec- tions by 2% by the end of the year


B. Reduce spend in sterile process- ing by 3% this calendar year


C. Implement duodenoscope ster- ilization process to comply with FDA recommendations


D. Expand neurological specialties to become the number 1 neurologi- cal facility in the Northeast


10. What elements should be in the call to action? A. Implementation timeline B. Key benefits that will be achieved C. Timeframe in which the benefits will be realized


D. All of the above


The approval number for this lesson is STERIS-HPN 192611.


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